Service Our services
The support forms the core of the day-to-day business for smooth system operations. Our ITS hotline is staffed by highly-experienced IT and application specialists.
Hotline: +49 231 55 75 11 22
The ITS as service partner offers you with our highly-experienced support team three major advantages.
Highly experienced and very competent staff with excellent consultancy skills guarantee swift responses to ensure safe and reliable system operation.
All customer enquiries are recorded, stored and administrated in a central database. ITS customers with a maintenance contract can access the online "ITS-CCC" (Customer Care Centre) around the clock to inform themselves about the status and processing of their enquiries.
The ITS can deliver support services by remote assistance or deploy our experienced staff on-site. All customer requirements will be fulfilled.
Our maintenance customers trust a professional IT service provider to achieve reliable systems operation. We deliver an all-round service from conception via implementation to day-to-day support.